An activation code is a unique code that identifies your account in our system. The activation code is used to link your tag/tags to your laundry account at Nortec. You will only have to use the activation code the first time you use a new tag. 

If you receive your activation code from your landlord, administrator or from us, you must use the same code when/if you create your user account on E-vaskeri, otherwise your tag and E-vaskeri account will not be synchronized.

For new users: Receiving your activation code

For new users in the laundry room, there are two ways to receive an activation code, depending on how you are supposed to pay for your usage. 

If you are using a "cash laundry" (a laundry where you have to put money into your account yourself), then you can receive an activation code by making a user on e-vaskeri. While making your account, you will be able to order an activation code, which will appear in your account once created.

If you are using a "credit laundry" (a laundry where you are billed for your usage with your rent), then you can receive an activation code by either contacting the administration where you live, or by contacting us. It's important to note, that we are only able to give the code to you if you can provide us with your tenancy number. A tenancy number can usually be found on your lease agreement or a utility bill.

Existing users: Where to locate your activation code

You can always find your activation code by logging into your E-vaskeri account. On your homepage, you can find it by scrolling all the way down and pressing "Show activation code."

On the screen in the laundry, you can also see the activation code that the tag is activated with. You can find it by scanning the tag on the payment system and then pressing the tag icon to see the information. If you have been given a completely new tag, you will not be able to see the code on the payment system in the laundry, as the tag has never been activated before.