Creating a user account

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With E-vaskeri, you always have your laundry at your fingertips. You have the ability to view your usage, change personal information, block your laundry tag, and much more.

E-vaskeri is a user-friendly app for both residents and providers, benefiting the entire common laundry and improving your experience.

 

FAQ:
Credit laundry = you pay for your usage with your rent
Cash laundry: you pay for your usage by transferring money to your tag

 

How to create user

1. First download our app to your smartphone or visit www.e-vaskeri.dk

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2. On the homepage, select "Create user" and then search for your laundry.

You can search by laundry number, laundry address, or your postcode. (Please note that here you should search for the laundry’s address, not your own address. If you enable your location services, the page will show the laundries closest to your current location.)

 

3. Select your laundry room. Here you will experience 1 of 2 things:

A. When you select your laundry, as a user in a credit laundry, you will be asked to enter your activation code (This should be provided to you by your housing association or administrator.) as well as your e-mail or phone number.

B. When you select your laundry, as a user in a cash laundry, you have 3 options:

  • Order activation code – choose this if you already have a laundry tag
  • Order new tag – choose this if you have neither an activation code or a tag
  • Create user – choose this if you have received both a tag and an activation code

       Then, enter your phone number or e-mail address.

 

4. Confirm your phone number or e-mail

When you enter your phone number or email address, our system will send you a one-time code to confirm your identity. This one-time code consists of 6 digits and can only be used for creating the user account on E-vaskeri. Please note, that the one-time code is NOT your password.

Enter the one-time code in the assigned field.

Finally, you need to create your own password. This is the password you will use to log into your account in the future. The password must be at least 6 characters long and a mix of numbers and letters.

 

5. You are now ready to log into your new account!

 

 

FAQ: Is it mandatory to have an E-vaskeri account?

For credit laundry users:

We offer E-vaskeri as a helpful tool if you wish to be able to reserve machines, view your usage, or much more without having to go to the laundry.

It is not necessary to create an account on E-vaskeri in order to use the machines. 

If you wish to see your information without having an E-vaskeri, you can do so by scanning your tag on the screen in the laundry. Here you can start the machines, make reservations, view your usage, and see your activation code.

 

For cash laundry users:

If you have a cash laundry, you will have to make an E-vaskeri account. From your account, you can transfer money to your balance, so you always have funds available when you need to wash. Unlike a credit laundry, you will not be able to start a machine if there is not enough money in your account to cover the cost of a wash.

If you do not have a smartphone or computer but use a cash laundry, we are happy to help you create your account. Please contact our customer service.

 
 
 
 
 

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