See below how to open a locked washing machine that has encountered an error.

If you are unable to open the machine, you can book a service technician here.

EC HYDROS SW SERIES & EC HYDROS QW SERIES

XW SERIES & HW SERIES

Step 1: Open the hatch at the bottom left corner 

Step 2: Take out the green stick

Step 3: Pull down on the black plastic thing, whilst simultaneously using the green stick to pry open the door

Note: If the green stick is missing, you can use something else to pry open the door. For example a key. 

EC SIDROS BW SERIES

FS SERIES

CW SERIES & P SERIES