The door is still locked – what to do now


If you have tried to emergency open the door of your machine following our guide, you have done all you can for now to get your clothes out.

If you are a user of a Nortec TotalCare laundry, you are very welcome to contact us so we can book a technician to come to you.
You can book a service technician via the contact form "Book a service technician", or you can call us at tel. 70256256.

If your laundry is not a Nortec TotalCare laundry, you should contact your housing association or the caretaker of your society.
They will try to help you as best as they can, and if technician assistance is needed, they will request one from Nortec.

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