You will see this message on the machine's display if the lint filter door is not properly closed.

The door must be fully closed to prevent air from entering the machine through the filter. If air gets in through the filter, the machine will have difficulty operating correctly and will later show an error during the drying process.

The door is closed, but the error message persists

If the error does not disappear even after you have properly closed the door, we encourage you to report the fault to your housing association or landlord. If you are a user of a TotalCare laundry, you can report the fault here.